Refund Policy

This Refund Policy explains how Ceriga Shots handles refunds for subscriptions, one-time purchases, and usage credits.

General policy

Payments are generally non-refundable once services are delivered or credits are consumed, except where required by law. We review refund requests in good faith on a case-by-case basis.

Subscription cancellations

You can cancel a subscription at any time before the next renewal date to avoid future charges. Cancellations take effect at the end of the current billing period unless otherwise stated.

Billing errors and duplicate charges

If you believe there is an incorrect or duplicate charge, contact support promptly with your invoice and account details so we can investigate and resolve the issue.

How to request a refund review

Submit refund requests through support and include your account email, payment date, transaction details, and a brief explanation. We may ask for additional information to process your request.

Last updated: 2026-04-28.